Hi,

I'm Laura and I have been allocated as your mentor. Please feel free to message me via here for any support/questions you may have. I can also check your submissions. I will always aim to reply as soon as possible and at least within the 72 hour time frame.

I recommend reading all of the user guide and FAQ's first in the resource section and then printing off the exemplications for each section. This will enable you to reflect on your practice across the nursery with the staff team and identify any gaps.

The survey for managers and staff is also a great tool for you to use to support the journey and it is advised this is done at the start. Once all staff have completed this you will receive a summary showing where your staff are. The awarded settings found this really beneficial.

Once the above is in place I would then suggest starting to complete the online audits with reflective answers. Try to analyse what you do and why rather than just state lists or links to documents.

Remember you also have access to an online self reflection course.

You have 12 months to complete Quality Counts and I'm here if you need anything.

Any urgent enquiries or IT issues should be sent to NDNA direct.

Happy reflecting on practice, wishing you all the best on your Quality Counts journey!

Kind Regards,
Laura

Hello Laura and thanks for your email.
I wonder if you can inform me which staff have and haven't completed the survey so I know who to have a quiet word with?
I appreciate all your support with this moving forward.
Sincerely
Dan

Dear Laura,

I just wanted to inform you that I will be leaving my role as Head of Early years in a few days and having just started the process of accreditation I would like to inform you that until a replacement is found the Head of School and the Elementary Principal will be taking over the day to day organisation of this.
Below are their contact details, they would like you to contact them so that they can continue from where I have got to.
Daniel - Head of School - headofschool@heritage.co.ug
Laura - Elementary Principal - principalelementary@heritage.co.ug

Dear Laura,
I am attempting to contact you again regarding the above and also requesting that I am now able to receive the survey information from the staff that have completed this at the setting?

I must admit that I am currently a little disappointed with the lack of communication and involvement from your end and hope that this will increase from now on during the journey of accreditation.

As I have said above, I am leaving this role and wish to leave the people mentioned above in as good a position as possible to take over the process.

Sincerely

Dan

There has now been a change of email address for our Head of Elementary school - Laura.
It is now - principles@heritage.co.ug
Thanks

Hello Laura,
I am writing to find out if HERITAGE INTERNATIONAL SCHOOL still has a mentor with NDNA.
If we have not, could we be assigned one as soon as possible?

Kind regards,

Hi Laura

I hope you are off to a good start to the new academic year!

As Mr. Dan Smith conveyed to you, he is no longer working with the school. We have since hired a new Head of Early Years, Mrs. Gloria DeDecker – gloriad@heritage.co.ug; so please address all communication to her and include the Head of School and me in the emails you send.



I noticed an error in my email address, it is principales@heritage.co.ug
The head of school's email is headofschool@heritage.co.ug and Gloria who will be working directly with you is: gloriad@heritage.co.ug




You also mentioned the possibility of extra time since there were delays in communication earlier. Please let us know how much extra time that would be. We would like to get this accreditation running as smoothly as possible to complete it in the given time.



Thank you for your assistance in this process.

Kind regards,

Laura